Guest Conduct
The Luxara experience depends on a little mutual respect between guest and chauffeur. A few simple understandings keep every journey comfortable and safe for everyone aboard.
A clear-headed journey. For the safety of everyone, the consumption of alcohol and the use of any illegal substances in the vehicle are not permitted at any time.
Respect for your chauffeur. Our chauffeurs are professionals who take real pride in their craft. We ask only that they’re met with the same courtesy and care they extend to you — a calm voice and a shared sense of dignity. A peaceful cabin is part of the experience.
Safety, always. Seatbelts are required for every guest. Children should travel in an appropriate car seat — just let us know ahead of time and we’ll have one ready. For everyone’s safety, we observe sensible limits on passengers and luggage per vehicle.
For everyone’s peace of mind. For the safety and protection of both our guests and our chauffeurs, Luxara vehicles are fitted with safety cameras that record during your journey. This footage may be retained and reviewed for safety, training, and service-quality purposes, and exists solely to protect everyone aboard and to uphold the Luxara standard
Caring for the cabin. We keep every vehicle immaculate for you. In the rare event of significant soiling that requires professional detailing, a cleaning fee of $150 may apply.
Our shared commitment. To protect both our guests and our chauffeurs, Luxara reserves the right to end a journey in the event of unsafe, unlawful, or disrespectful conduct.
We hold ourselves to a high standard of care — and we’re grateful to the guests who help us keep every Luxara journey calm, safe, and welcoming.